warranty
WARRANTY:
30 Day “No Questions Asked” Return Policy
Products: Only Products directly from ShopNurse.com or directly from Shop Nurse on Amazon.com
Warranty Period: From date of purchase - day 30
Policy and Applicability: Only Products directly from ShopNurse.com or directly from Shop Nurse on Amazon.com
Exclusions: None
Remedy: Product will be replaced or exchanged with a product of equal value or a refund of the purchase price. The customer is responsible for return shipping and handling costs.
WARRANTY:
1 Year Manufacturer’s Warranty
Products: All Products
Warranty Period: From date of purchase - day 365
Policy and Applicability: Includes defects in materials and craftsmanship under normal use only
Exclusions: Damage caused from handling the product outside of normal and intended use
Remedy: Product will be replaced or exchanged with a product of equal value. The customer is responsible for return shipping and handling costs.
WARRANTY:
Limited Lifetime Warranty
Products: Nurse Cases and Screen Protectors
Warranty Period: From date of purchase - as long as the customer owns the device for which the product is used
Policy and Applicability: Includes defects in materials, damage and wear to the product for the lifetime of the device that it was purchased for. *Lenntek does not warrant the hardware or device in any way.
Exclusions: This warranty is limited the lifetime of the device that it was purchased for
Remedy: Product will be replaced or exchanged with a product of equal value. The customer is responsible for $9.99 in return shipping and handling costs.
All Lenntek products have a limited one-year warranty against manufacturing defects. A purchase receipt is required for all warranty claims.
*Warranty Claim: Thank you for purchasing a Lenntek product.
Please return your product for examination at:
Lenntek Warranty Services
1610 Lockness Place
Torrance, CA 90501
Please package your product securely in a box or padded envelope and send it with tracking. If your return item is missing due to poor packaging or if we don’t receive it, we won’t be able to process your warranty. Please complete the warranty claim form with your address filled in clearly, include a copy of the original receipt, and return the product in its retail packaging.
We won’t be able to process or ship back your package if your return package is incomplete. We typically send out the replacement in 2 to 3 business days after receiving your return.
*Please note that we can only ship to U.S. mailing addresses free of charge. International shipments require additional shipping fees.*
Download warranty claim form here
