FAQ

General

When can I expect my order to arrive?

After your order is placed, please allow up to 10 business days to receive your order in the US. International shipments may take longer. We provide free standard shipping for all US orders.

Do you ship internationally?

Yes we do! At check-out you will be able to select your country (additional shipping costs apply).

The product I want is out of stock.

New items can sell out quickly, but we may get more soon! We usually restock popular items within 1 to 2 weeks.

Where is my order confirmation?

As soon as your order is entered and also when your order ships, you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, contact us at support@lenntek.com.

How do I install and remove a Clear Coat case?

Step 1: Insert top of phone into the case.
Step 2: insert the rest of the phone into the case making sure that the buttons and port holes are aligned.
Step 3: To remove, push phone out through camera hole.

How do I install and remove an Inlay case?

Step 1: Remove rubber core from the case.
Step 2: Insert phone into the rubber core.
Step 3: Insert the phone and rubber core into the case buttons first.
Step 4: To remove, push phone out through camera hole first then remove rubber core from the case.

Do you offer any type of warranty?

All Nurse products carry a 1 year limited warranty against manufacturing defects. A copy of the original receipt is required to process all warranty claims.

Other

Do you manufacture cases for other design brands?

Yes we do! Please contact support@lenntek.com for more info.

Who do I contact for press opportunities?

Please contact us at press@lenntek.com for all press opportunities.

I am interested in selling Nurse cases. How do I find out more?

Email us at support@lenntek.com for all wholesale and stocking inquiries.